Privacy Policy

Last Updated: January 2024

At Fashion Accessories Brighton, we believe that protecting your privacy is as important as crafting our beautiful jewelry collections. Just as we pay meticulous attention to every charm and locket, we are equally dedicated to safeguarding your personal information with care and precision.

1. Information We Collect

To provide you with our elegant shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you place an order or create an account
• Payment Information: Credit card details (processed securely through our payment gateway), PayPal account information
• Technical Information: IP address, browser type, device information, and browsing behavior on our site
• Communication Data: Correspondence when you contact our customer service team
• Preference Information: Your product interests, wish lists, and shopping preferences

2. How We Use Your Information

We use your personal information with the same dedication to quality that we apply to our accessory collections:

• Process your orders and deliver your carefully selected accessories worldwide
• Provide personalized customer service and respond to your inquiries
• Improve our website functionality and your shopping experience
• Send you order confirmations, shipping updates, and service-related communications
• Protect against fraudulent transactions and maintain the security of our platform
• With your consent, send you information about new collections and special offers

3. Data Sharing and Disclosure

We treat your data with the same discretion we apply to our jewelry designs:

• Service Providers: We share necessary information with trusted partners who help us operate our business, including payment processors, shipping carriers, and IT service providers
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• International Transfers: As we serve customers globally, your data may be processed in countries outside your residence, always with adequate protection

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Just as we secure each love locket with precision, we protect your data with industry-standard measures:

• All payment transactions are encrypted using SSL technology
• We store personal information on secure servers with limited access
• Credit card details are processed through PCI-compliant payment gateways and are not stored on our servers
• We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy
• Regular security assessments ensure our protection measures remain current and effective

5. Your Rights and Choices

You have control over your personal information, including the right to:

• Access and review the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data, subject to legal obligations
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time
• Request data portability where applicable

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Like the delicate beads in our bracelets, cookies help us create a seamless experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Performance Cookies: Help us understand how visitors interact with our site
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

7. International Data Transfers

As a global retailer serving customers worldwide (excluding some Asian countries and remote locations), your data may be transferred to and processed in countries outside your country of residence. We ensure such transfers comply with applicable data protection laws and that your data remains protected.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

Thank you for trusting Fashion Accessories Brighton with your personal information. We are committed to ensuring your privacy is protected with the same elegance and care that defines our accessory collections.